Support

We’re here to help.

Common answers below. Still stuck? Email us at support@inpraise.io.

WorshipPadsPro is on the App Store for iPhone and iPad (iOS 17+) and on Google Play for Android. Use the download buttons on this site, or search “WorshipPadsPro” in either store.

The app is free to download with starter pads (Shimmer and Soft Choir), a subset of keys, and library limits. A lifetime Pro unlock opens all 13 pad sounds, all 12 keys, unlimited songs/setlists, MIDI, and cloud sync. Price is shown in the App Store or Google Play for your region.

Open Settings → Pro Features → Restore. On iPhone and iPad, restores use your Apple ID. On Android, they use your Google Play account. If something looks wrong, email support@inpraise.io with the store account email (not your password) and approximate purchase date.

MIDI (USB, Bluetooth, and optional network/RTP-MIDI) and MIDI Learn are Pro features. Pair Bluetooth MIDI devices in Settings → Pro Features. Inside AUv3 hosts, MIDI comes from the host rather than a separate CoreMIDI session.

With Pro and iCloud Sync enabled, songs and setlists can sync via your private iCloud database. MIDI mappings, onboarding state, and preferences stay on device. Playback never waits on the network.

Yes. WorshipPadsPro includes an AUv3 instrument extension for hosts like AUM. Hosted mode focuses on audio; StoreKit purchase UI and CloudKit are not used inside the host.

No. Core pad playback works without creating an InPraise account. Purchases go through Apple or Google. Optional iCloud Sync on iOS uses your Apple ID. Optional Cloud Sync on Android uses an InPraise account.

Use Contact support on this page — it opens your email app to support@inpraise.io with a prefilled subject and device details. Add a short description of what happened and we’ll reply as quickly as we can.

Contact support

Opens your email app with a prefilled subject and device details so we can help faster.